Questions and answers

Yes — you can begin with a free space, no card required, and stay on it as long as you like. The free plan includes unlimited spaces, a private journal, room for photos, audio, and documents, important dates and gentle reminders, and a trusted circle. Plus adds more storage and video. Nothing you have saved is ever deleted, on any plan.

For anyone living after a loss — a parent, a partner, a child, a friend, a pet. Whether it happened last month or many years ago, and whether the relationship was simple or complicated. It is also for people who want to prepare their own legacy: the memories, words, and wishes they want passed on.

Yes. Everheld is private by default. Nothing you write, record, or upload is visible to anyone unless you explicitly invite them. We do not read your content, share it with third parties, or use it to train AI models without your consent.

All data is encrypted in transit and at rest. We use industry-standard protocols and work with trusted infrastructure providers. You can export all of your data at any time, and you can request permanent deletion of your account and everything in it.

No. Everheld is not a therapy tool, a clinical service, or a crisis resource. It is a private space for reflection, memory-keeping, and personal writing. If you are in crisis or need mental health support, please reach out to a qualified professional or a crisis helpline.

You can invite trusted people — called circle members — to your space, and you choose exactly what they can see and do. Circle access is entirely under your control. You can remove anyone at any time, and nothing is shared without an explicit invitation from you.

Your space is always waiting. You can take as much time away as you need, and when you return, everything will be exactly as you left it. You can also put your account on hold rather than deleting it, so there is no pressure to be here on any particular schedule.

You decide. Everheld lets you designate trusted people who can receive what you choose, when the time comes — so the memories, words, and wishes you keep here can be passed on rather than lost. You stay in control of who receives what, and you can change it at any time.